managed print services - CSR Digital

Print Audit

Print Audit and it’s relating software & services enable CSR Digital to maintain seamless communication with a customer’s printer fleet remotely, updating us by the hour on all service indicators such as, toner levels, consumable service life by item, including print/copy/scan counters – this level of detail ensures proactive management of a customer fleet with minimal fuss and of course, down time.  CSR Digital provide this software at no cost to the customer, set up upon installation of hardware.

With remote access for supplies fulfilment, we are able to send the required toner supplies without leaving the customer stock piling toner, or being required to pick up the phone.  Based upon customer print demand, service alerts are configured on a “customer by customer” basis to ensure, regardless of the individual printing volumes and habits of each customer, no customer has to manage/monitor their toner supply again in fear of running out.

Dovetailing with proactive device management, we are able to track total cost of operation & pin point costly devices in need of replacement, ensuring overall fleet efficiency throughout an agreement.

Is it secure?

No personal information is collected or sent from Facilities Manager. Only the following information is gathered and transmitted to Print Audit’s secure server:

  • Printer name, make and model
  • Location
  • Serial number
  • IP Address
  • MAC Address
  • Page Counts
  • Toner levels
  • Status / Alerts (e.g. out of paper, paper jam)

Due to it’s level on functionality, Print Audit is a very competent and reliable post installation tool for the management of single printers, up to multiple printer fleets across multiple networks.

Print Audit 6

Print Audit 6 is a tool that enables CSR Digital to uncover company printing habits, and in turn, their printing costs. Print Audit 6 enables companies to take control of their staff printing habits, which in turn gives a company the opportunity to reduce costs to print while reducing carbon footprint. Due to its effectiveness in highlighting inefficiencies, deployment of this tool is extremely good value for money, due to the savings available through more efficient printing habits. CSR Digital make use of this powerful tool wherever possible, free trials are available to uncover your office habits!

The software comprises 3 main components, which complete the process.  Analysis, Rules, Recovery. Generally, we analyse a customer print environment for one month, ensuring we have enough data to track trends within a business. For seasonal businesses, we can extend this period of analysis, to ensure we capture an accurate picture of company’s printing landscape.

Analysis

Through the Analysis process, we’re able to track each employee’s printing, 100% of the time.

This includes local and networked printing devices..

You may be surprised at the level detail achieved through an auditing process – almost every case to date, 100’s of internal office pages each month are printed, in colour!  Company logo’s are the top of the page? Hyperlinks on the bottom of an email memo?  In almost every case, this is where the “quick wins” can be found, and money saved.

  • Analysis highlights printing habits and in turn, printing abuse – content by user is tracked and logged, detailing the printing habits good and less so!
  • Uncover inefficiencies due to high volume print jobs routed to smaller, costly desktop printers
  • Unlimited number of computer connections available, workable for any sized business.

Rules

By creating rules to print jobs, that internal memo can be defaulted to black and white automatically without the user needing to remember.   We can take this one further, and force duplex printing for internal office print outs, ensuring each user is printing efficiently without having to think about it.

Concerned about content user’s may be printing?  Websites such as Facebook can be logged as to ensure users are unable to print from such sources.  Curfews can even be applied to user accounts ensuring printing is only permitted within office hours.

  • Rules based office printing – allowing customers to reduce their printing bills.
  • Implementing rules to office printing creates environmentally conscious users through education

GDPR – Rules can ensure document security and regulatory compliance by implanting rules for prevention of document printing and distribution.

Building rules around colour usage ensures you stay in control of your print costs.

Recovery

For any business printing volumes of pages for clients, this software is the perfect tool to ensure printing costs can be charged back to the customer, based on volume and costs set by you.

This is particularly effective for Solicitors & Accountants where print volumes are high per customer.  Each customer can be assigned a pin number or project code, ensuring charge back of print costs is quick and effortless.

Particularly effective in certain situations is the option of ‘Declining Balances’ ensuring users can see their balance in real time as they print – this ensure conscientious printing by user without a “Big Brother” scenario being required to micro manage users.

On average, cost of software is paid back with 6 weeks. If you would like a free demo to understand the effectiveness of this software, feel free to get in touch with the team.

Want to know more about Print Audit & managed print services?

Being in business as long as we have we know that you’ll have more questions than we can answer on this page. Every business is different and you’ll have specific questions to your needs or usage, so please feel free to ask.

At CSR Digital you’ll always speak to someone that handles a specific service and we have first-hand experience of all of the products we sell or rent, so please feel free to ask us any questions about them.

You can use the form on this page to contact us specifically about our managed print services or visit our Contact Us page for general enquiries. If you would prefer to speak to someone directly, please call us on 01908 305083.

Print Audit Enquiry

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